Rajesh Talwar, Proprietor, Amber Chairs
My name is Rajesh Talwar, an entrepreneur by profession, owner of a
family managed business of chairs and furniture manufacturing, with expertise
in this industry for the past 35+ years. My understanding of design details,
quality, and durability sets my business apart from other chair and sofa
manufacturers in the market.
Amber Chairs
"Amber Chairs" has been officially registered and is a trusted
brand in office chairs. For more than a decade, we have been serving and
satisfying our valued clients. Our products are well known for their excellent
quality and durability. Our main product range includes Executive Revolving
Chairs, Computer Chairs, Visitor Chairs, Workstation Chairs, Auditorium Chairs,
Bar Stools, Cafeteria Chairs, and Multi Seaters or Tandems. Providing our
customers with quality products is our priority. We are committed to three
fundamental principles of operating - Advance Designing, Durability and
Customer Service providing reliable service and customer satisfaction.
Total reliability is planned to ensure the full satisfaction of our most valued
clients. To maintain an excellent quality level, all Amber Office Furniture
products are manufactured using prime quality CRC Sheets and ERW (ERC) pipes.
Modern design techniques and high quality manufacturing materials such as
moulded seat back, hot pressed tuff ply, fibre base, metal base, Chrome base,
high profile mechanism with vacuum pressure, gas pump, polyurethane soft and
hard arms, and nylon castors for easy movement were used. To manufacture a top
quality product, we make use of specially designed machines like air power
compressors nailed with air guns, Jig fixtures, Anti corrosive pretreatment
process, Electrostatic stoving enamel, Powder coating, Oven Baking Furnace etc.
Repairing jobs are also done here for all kinds of chairs.
The confidence of our customers and dealers encourages us to expand our
marketing network. We are also looking forward to expanding our export market
and spreading our business worldwide. Our products are well known for their
excellent quality and durability. Our main product range includes Executive
Revolving Chairs, Computer Chairs, Visitor Chairs, Workstation Chairs,
Auditorium Chairs, Bar Stools, Cafeteria Chairs, and Multi Seat or Tandems.
Providing our customers with quality products is our priority.
Every product that is manufactured by our company is ergonomically
designed by experts to meet the requirements of offices and homes. Factors like
durability, comfort, and cost effectiveness are always kept in mind. And this
is the reason why we are able to earn good recognition in our domain. Time and
quality are always kept in mind when manufacturing products. Our products are
properly finished because every product is sent to experts for a quality check
after production. Quality is what is essentially noticed and also, there are no
cases of shortcomings and lapses. Every product manufactured by us has proper
dimension, durability, finishes, strength, design conformance, erect posture,
comfort, and structure uniformity. We provide a wide range of Computer
Chairs, Ergonomic Chairs, Leather Chairs and thus, we are a
leading manufacturer of office furniture chairs. We supply products not
only to local clients but also to national and international clients. We are
commonly known brand when one is looking for office chairs in Mumbai.
On a mission
To provide the highest quality seating products to our customers at very
affordable prices and maintain a healthy long term relationship with our
customers by providing them with efficient after sales support.
What were the difficulties you faced during the beginning stages and how
did you overcome them?
The furniture industry is a highly unorganised sector consisting of a
large number of vendors. In such an industry, it is difficult for customers to
distinguish between vendors on the basis of quality since all products look alike,
and what actually differentiates them is what those products are composed of,
which is not visible to the customer with their naked eyes. Thus,
customers always look at all vendors from the same perspective and expect
quality products at dirt cheap prices just because some other vendor is
offering those products at half the price. What many don’t understand is that
the bitterness of poor quality remains long after the sweetness of low pricing
is forgotten. This is a challenge which we often faced, but with time, as our
customer base increased and as our list of satisfied customers kept on growing,
word of mouth played its role in helping us differentiate our brand from other
sub standard vendors in the market. We also have a showroom in Andheri East, Mumbai
where customers can actually feel the quality of our products and the
detailing. After that, they don’t really feel the need to negotiate further.
Today, we are competing with big names like Amazon, Flipkart, Pepperfry, etc.,
but what customers have understood with time is that they are just middlemen,
and the same vendors who have polluted our industry with sub standard quality
are offering their products at cheap prices on these sites, which makes them
feel the need to physically inspect the products before buying, which should be
the correct course of action to adopt when one is out to buy furniture. We at
Amber, are not selling chairs, we are selling comfort and durability. And just
like errors can happen in any industry, should our product fall short of your
expectations, our efficient after sales support team is always there at your
call for free repairs against manufacturing defects.
Testimonials
https://www.chairsandsofa.com/pages/customer-testimonials-/5b6b388e2d6bda05380c63a6
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