I'm Jagruti Mistry. I have been a part of the Healthcare industry for 2 decades now. While my journey in this field wasn't initially planned, life has a remarkable way of guiding us towards places you never knew you wanted to be.
I always wanted to make a difference to the society and contribute meaningfully to my country. The focus was always to venture into something substantial and to be a part of something I enjoyed doing. Today, I love being in the industry and will eternally enjoy doing what I do.
After dedicating 16 years to working with established healthcare organizations, I made a shift towards entrepreneurship and Co-Founded Travel Health Support with my mentor and now esteemed business partner, Mr. Vipul Patel. This transition has been quite an enriching and insightful journey.
Under the umbrella of WeServe MedAssist LLP, Travel Health Support (THS) is one of the pioneering brands focusing on international patients and inbound medical tourism. Additionally, we have extended our reach by collaborating with government bodies and service providers, where we delivered essential healthcare services such as doctor consultations to farmers in the interiors of India. Going forward, we are keen to form alliances with like-minded individuals with the aim of bringing healthcare closer and making healthcare decisions easier.
My journey after taking up entrepreneurship hasn’t been the same. I got an opportunity to lean towards my passion for literature and authored my debut book, Silently Noisy my mind… minds speaking… in December 2021. I launched my second book, The Abstract: Bringing all my scattered life lessons together, in January 2024. I also have podcasts on Spotify.
I think all of us eventually land on places and do things around what we wished for, just that we mostly get more than we think we deserve.
About Travel Health Support (THS) and its Services
TravelHealth Support serves as a specialized medical facilitator dedicated to catering to the healthcare needs of individuals worldwide. Our primary focus lies in facilitating elective medical procedures and ensuring a seamless healthcare journey for international patients seeking treatment in India.
From the initial stages of inquiry to post-treatment follow-up, we provide comprehensive concierge services to our clients. Our offerings include a thorough review of medical reports, addressing all inquiries and concerns prior to travel, and providing personalized guidance throughout their stay in India. We prioritize patient comfort and satisfaction by offering continuous support and assistance, ensuring a smooth transition back to their home country post-treatment.
At Travel Health Support, we are committed to simplifying the process of selecting a healthcare provider in India and ensuring that our patients receive top-notch medical care with the utmost convenience and peace of mind.
Inspiration behind the Journey of Travel Health Support
Being in the healthcare industry for that long brings you certain insights and exposes you to a perspective on certain gaps and challenges within the system, which you may not be able to address while you work at established setups. It was this realization that fueled my desire to create something of my own where I could truly make a difference. This idea manifested in Travel Health Support when I met my mentor, Mr. Vipul Patel, a seasoned businessman with over 40 years of experience managing his own Audio-Visual business and having expertise in investing in diversified businesses.
Travel Health Support is an organization that embodies a distinct character defined by empathy, attention to detail, and a commitment to excellence. We have infused THS with a personality akin to that of a compassionate and resilient human being, one that resonates with our core values and our belief system, which is strong yet composed and empathic. And our team reflects that.
Together, we strive to provide not just medical facilitation services but also a holistic and human-centered approach, ensuring that every patient feels supported, understood, and cared for throughout their journey with us.
What makes Travel Health Support stand out?
At Travel Health Support, we pride ourselves on the ethos that defines our organization. Our commitment goes beyond providing medical facilitation services; it's about fostering genuine connections with our patients that last a lifetime.
When individuals choose THS, they become part of our extended family. For us, this bond is everything. It summarizes the essence of who we are and what we stand for—nothing more, nothing less.
Every individual who avails of our services receives not only exceptional medical care but also the warmth and understanding that they deserve throughout their healthcare journey.
Journey of Jagruti Mistry in the Healthcare Industry
It’s been 2 decades of continuous learning experience, and I remain committed to the growth that this industry has to offer. It all began at one of Asia’s best cardiac facilities, the Asian Heart Institute, where I initially managed credit-insurance patients, laying the foundation for my career. As I progressed, I transitioned to diverse roles involving corporate communications, Continuous Medical Education (CME’s), healthcare events, and eventually marketing.
My later roles involved international markets and digital healthcare as well, where organization service collaborations were led by me. Entrepreneurship came in just before COVID-19 hit us, after which there was no looking back.
Today we do international inbound medical tourism, plan to collaborate with service providers to extend emergency care services, and are also keen to look at elderly care projects.
I am looking forward to more innovative ideas and collaborations to make healthcare sustainable and easy to access.
Blogger Turned Published Author
Well, writing has always been a passion, and some instances during COVID inspired me to blog. I blogged for nearly 2 years. While I blogged, I got an opportunity to interact with a lot of international authors who read my content, and I also got a perspective on their writing.
During a couple of interactions with them, I was introduced to the idea of publishing my blogs into a book.
I never thought of becoming a published author. This thought engrained in my mind so much that I started discussing it with my friends and family. I was surprised by their enthusiastic support, and that’s how the idea of my first book came into perspective.
Silently Noisy my mind…minds speaking… was published in December 2021.
My second book happened this year, 2024, and I am happy with the outcome of both of my books.
Staying Motivated in the Healthcare Industry
You know, when you practice something for a long period of time, it becomes second nature. And healthcare is my second nature. Certain things, when you get immersed in them for an extended period of time, gradually become an integral part of your life.
I won’t ever stop being in the industry, there would be something or another that I would do to serve this industry, and that’s how important it is to me personally.
It’s no longer a profession, even if it is in an actual sense, it is still going to be instilled in my nature.
Thank you, Business Talkz, for making me a part of this, it was a pleasure collaborating.
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