Hemant Michael Seraphim, Group CEO & Managing Director, Insight Management Solutions [IMS]
For
3 decades of involvement in automation technology in the banking and office
segments, researching and providing the best in class solution
to enhance productivity. Mr. Seraphim,
well
known in banking segment for providing
the best-in-class technology automation solution for currency processing
& automation in currency chests and bank branch
teller to process their cash. He
has played key role to scale the growth of the
company by more than 100% each year in just a short span of time.
Born in 1974, established IMS in the
recessionary times in banking industry in India. He helped many people who has
lost their job during these crisis times in banking automation industry.
Mr. Seraphim was awarded as ‘NextGen ICON’ by MSME. He is also executive Director of board of few more companies.
Insight Management Solutions
Understanding the cash transition &
movement right from the RBI to the consumer, making ease to handing the cash by
providing best and economically viable, is the key strength of the company. Insight
Management Solutions is a one-stop solution where an institution's customers
can get many products and solutions under one umbrella. We are currently
partnering with the best OEMs and dealing with multiple product lines to cater
to our target group. And in the coming future, we will add technology and
innovative products and solutions to further strengthen our presence among
institutional customers. Setting customer service as a benchmark, we are
consistently growing due to the trust shown by our customers in us.
Inspiration:
Insight Management Solutions
Sometimes,
life gives you only one opportunity to strive hard for success. That is the
time when, when you learn the best and apply those learning
consistently, the results follow. Motivation to start Insight Management
Solutions came from working experience and the gravity of deep knowledge about
the currency automation industry. With thorough knowledge and experience of the
industry or product, you can keep your customers satisfied in terms of
logically answering customer queries.
Upcoming
projects
IMS
deals
with banking institutions for various product lines. To highlight, IMS
is targeting to provide currency processing
solution on rent to various PSU banks.
Achievements
Mr. Seraphim, the founder of IMS,
has
over 30
years of experience in business operations, product management, new business
ventures and initiatives, and customer relationship management. I consider it
to be my greatest achievement.
Mr. Seraphim
is an innovation leader in providing best-in-class solutions that set worldwide
standards for accuracy, dependability, and ease-of-use. Our products resolve
currency and image-processing challenges with unequaled speed and precision,
reducing transaction times and maximizing productivity. The addition of more
and more individuals with versatile skill sets at different levels and their
reflection on the company's growth. The company has achieved 17 years of
successful operation.
Insights
on Work-Life Balance
I
believe in simple theory and execute it practically based on the below points:
- Set
boundaries between work and personal time.
- Take
regular breaks throughout the day.
- Schedule
time for your hobbies and interests.
- Delegate
tasks when possible.
- Say no
to extra work.
- Take
vacations.
- Practice
relaxation techniques.
- Consider
hiring a virtual assistant or additional talent.
- Seek
professional help if needed.
Pro Tips for Young Entrepreneurs
I
would not just advise you to start a business, but I will go one step further
to describe how you can run your business and grow.
- By
taking calculated risks.
- By
adding people who add value to the organization.
- By
adding new customers who add business.
- By
providing the best of the best services to your existing customers.
- By adhering
to the commitments given to OEMs, customers, employees, and themselves.
- By
always finding new and innovative ways to make everyone’s job simpler.
- By
solving the problems more than thinking over them or complicating them.
- By
creating an environment of clear communication at all points.
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