Could
you introduce yourself to our audience?
I am Capt.
Rahul Sharma, Founder and CEO of RH Factor Consulting Group, a distinguished HR
professional with over three decades of corporate experience in addition to my
Army Service. My career spans multiple sectors, including – Armoured Corps of
the Indian Army, a Fighting corps, handling manpower from an early stage and
age to Hospitality, Service, IT Software, BFSI, manufacturing, and
entrepreneurial ventures, helping Startups and MSMEs, and established companies
through Transformational HR interventions. I have driven strategic
transformation and organizational resilience. With a military leadership
background, I combine strategic rigor with operational excellence, fostering
high-performance cultures and substantial growth. As a certified Coach and Psychometrician,
and an Organisational Psychologist, I bring a unique blend of skills and
expertise to my work. Having started my journey through the Indian Army and
having served in different sectors and parts of India, I began my corporate
journey from Delhi, served in many zones, and am now
settled in Mumbai.
Could
you tell us about RH Factor Consulting Group and its services?
RH Factor
Consulting Group is a premier HR consultancy dedicated to driving business
growth and enhancing organizational agility through comprehensive HR solutions.
RH Factor is dedicated to providing comprehensive Transformational HR solutions
that drive business growth and enhance organizational agility. Our services
include setting goals, values, missions, etc. for MSMEs and Start-Ups, offering
strategic HR leadership, organizational transformation, talent management
through Assessment and Development Centers, the use of multiple Psychometric
Tools, executive coaching for CEOs, etc. We design and execute innovative HR
Policies, processes, and strategies, manage human capital across diverse
industries, and implement transformative employee engagement initiatives. Our
goal is to align HR practices with business objectives, improve operational
efficiency, and foster a culture of high performance. RH Factor also works in B
and C cities in India through innovative and cost-saving means.
Could you tell
us about your professional journey?
My professional
journey began as a Commissioned Officer in the Indian Army’s elite Armoured
Corps. After a distinguished military career, I transitioned into the corporate
world with my entry into ITC Hotels in the HR field. After about 9 years at ITC
Hotels at some of their prominent properties in New Delhi and North India, I
moved to Mumbai in 2003 as Head of HR and Training at Sodexo. Subsequently, I
got the opportunity to work for IT software companies – iflex Solutions and
later Oracle Software Solutions, holding senior HR leadership positions. I
worked in the BFSI sector as Group Head HR for IIFL and DHFL, handling multiple
companies and manpower in excess of 20,000 (twenty thousand plus). My roles
have included being CEO of Welassure (a subsidiary of Welspun), Director HR,
CHRO, Group Head, and SVP of HR. Throughout my career, I have managed HR across
various sectors, led digital HR transformations, and driven significant
improvements in employee performance and business outcomes. I founded RH Factor
Corporate Solutions Pvt. Ltd. in 2014 and RH Factor Consulting Group in 2021.
What inspired
you to shift from your role as a Commissioned Officer in the Indian Army’s
elite Armoured Corps to a successful career as an HR leader and Executive
Coach?
The transition
from military to corporate life was inspired by both personal and professional
reasons, including my passion for strategic leadership and organizational
development. The skills and discipline I acquired in the Army, such as
strategic thinking, operational excellence, and crisis leadership, have been
invaluable in the corporate world. I saw an opportunity to leverage my military
leadership experience to drive transformational HR initiatives and help
organizations navigate periods of transition and growth. The desire to make a
broader impact on businesses and employees alike fueled my journey into HR
leadership and executive coaching. I was lucky and fortunate to be sponsored
for an on-campus course in HR, IR, and OD from the prestigious Management
Development Institute, Gurgaon. That added theoretical knowledge to my
practical experience leading troops in peace and war.
What are your
roles and responsibilities as the CEO & CHRO of RH Factor Consulting Group?
As the CEO
& Virtual CHRO of RH Factor Consulting Group, I am responsible for the
overall strategic direction and operational management of the firm. My roles
include understanding the pain points of a company and then designing and
implementing innovative HR strategies, leading organizational transformation
projects, and providing executive coaching to senior leaders. I oversee talent
management, performance management, compensation design, and intercultural HR
management. Additionally, I work with senior / top management teams as an
Executive Coach, working with them to help them achieve their personal and
professional goals. My focus is on aligning HR initiatives with business goals
to enhance organizational efficiency and employee engagement.
Based on your
experience, what are the most important qualities or skills for a successful
entrepreneur in this industry?
A successful entrepreneur
in the HR consulting industry must possess strategic vision, operational
excellence, and the ability to drive organizational change. Key qualities
include strong leadership, effective communication, empathy, and collaboration.
Analytical skills and business acumen are crucial for making data-driven
decisions. An entrepreneur should also be adaptable, resilient, and
continuously learning to stay ahead of industry trends. Building a culture of
trust, fostering innovation, and maintaining a customer-centric approach are
essential for long-term success.
Could you share
any achievements and accolades that you have received?
Throughout my
career, I have been recognized for my contributions to HR and organizational
development. Notable accolades include:
- "HR Warrior Award" by
the "Centre for Excellence and Indira Institutes, Pune" in 2013
- "Most Influential HR Leaders
in India" by "The World HRD Congress" in 2017
- "Iconic HR Leaders Award in
2023"
- RH Factor was recognized as one of
"India’s best upcoming Psychometric led company" in 2021-22
I have also
been a member of the Advisory Board at a prominent B School in Bhubaneswar,
Odisha, since 2007. These recognitions reflect my commitment to excellence in
HR leadership and my impact on driving business growth and enhancing
organizational resilience.
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