Dr. Sunjjoy Bhardwaj, Founder & Managing Director, Ds Dosa Factory Limited, Prasadanam Foods Pvt Ltd & Meetanjali Makeover Studio, Delhi
 
Dr. Sunjjoy Bhardwaj is a leader and versatile individual with a passion for business, the arts, and innovation. He oversees business operations that demand a deep understanding of critical factors driving success in diverse markets and industries. He excels in his role with cross-functional capabilities such as strategic planning, market expansion, product launches, and effective management. Over the past 33 years, Dr. Sunjjoy Bhardwaj has successfully navigated various business segments and established a thriving chain of authentic South Indian restaurants across India.
 

Inspiration

Dr. Sunjjoy Bhardwaj was inspired to start a venture in the food industry because of its universal appeal and potential for recognition. He recognized that food has the capability to attract almost everyone, making it an ideal sector to build a successful business. Additionally, he saw an opportunity to work with diverse teams and cultivate strong customer relationships, which further motivated him to embark on this entrepreneurial journey.
 

Leadership style

His leadership style has been instrumental in contributing to the success of his business. His leadership skills, which include the ability to motivate his team to achieve great results, build trust and influence at all levels of the organization, drive business growth, communicate effectively, and create a positive, collaborative, and inclusive work environment, have fostered an atmosphere of collaboration and innovation. Moreover, his commitment to encouraging the growth and development of his entire team has empowered employees to reach their full potential, leading to increased productivity, job satisfaction, and overall business success.

 
Professional journey and achievements

Dr. Sunjjoy Bhardwaj's restaurant business, which began with its first venture in 2016, opened its inaugural outlet in Vaishali, Delhi NCR. Following the success of this outlet and the trust of their customers, he was encouraged to explore new opportunities, leading to the opening of 11 additional outlets across India, boasting a combined seating capacity of 800 and a team of over 350 trained professionals. Throughout this journey, he takes immense pride in showcasing the recognition and accolades earned, including awards for Best Authentic South Indian Cuisine Restaurant, Business Excellence, Food Connoisseurs India, and many more. These achievements serve as a testament to his firm dedication to excellence, innovation, and exceptional service, which has enabled the creation of memorable dining experiences while serving the finest South and North Indian delicacies.
 

Areas of expertise

His areas of expertise include a mix of operational management, customer interaction, and strategic planning, which have been instrumental in his success as an entrepreneur. His ability to oversee culinary perfection, manage finances, and engage with the community has been a prime contributor to his achievements. Specifically, his expertise in operational management ensures seamless day-to-day operations, while his customer interaction skills build strong relationships and drive exceptional service. Additionally, his strategic planning abilities inform effective business strategies, driving growth and expansion. These skills have enabled him to successfully manage his restaurant business, maintain high culinary standards, and build a loyal customer base, ultimately contributing to his success.
 

Key factors to consider when launching new products or services

When launching new products or services, Dr. Sunjjoy Bhardwaj considers several key factors to ensure success. These include:

•    Conducting thorough market surveys to understand consumer needs and preferences
•    Selecting a suitable product name that resonates with the target audience
•    Timing the launch strategically to maximize impact
•    Determining optimal pricing and packaging to drive sales
•    Developing effective promotion strategies to reach the target consumer
•    Analyzing competition to differentiate the product
•    Conducting rigorous testing and gathering reviews to refine the product
•    Adopting a strategic and flexible marketing approach to adapt to changing circumstances
 
According to Dr. Sunjjoy Bhardwaj, “Not every product flies off the shelf immediately. You may need to check the quality, quantity, and pricing and rework your marketing strategy, alter your price, or even relaunch because of a change in circumstances. Having a strategic and flexible marketing strategy will enable you to successfully keep changing tack slightly if need be to ensure the ultimate product success.”

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